SupercellIT Support Intern

Supercell is now looking for an IT Support Intern to join their highly skilled but relaxed IT team in Helsinki. 

The greatest thing the IT team knows is happy Supercellians, no matter where they are located. The team’s goal is to make things as easy as possible for all Supercell’s employees so that they can focus on the most important part: making awesome games! As an IT Support Intern you will be an essential part of making sure that everything runs smoothly for the 800+ passionate professionals at Supercell regarding all things related to IT. In this role, not one day is like another!

What will be on your to-do list, then? 

Your main responsibilities as an IT Support Intern include:

• Assisting and supporting with different daily IT devices-based queries
• Problem-solving together with the IT team
• Organizing IT tools’ storages
• IT devices’ order management 
• Installing and configuring workstations and operating systems 

This position is ideal for a student in the final stages of their studies, a recent graduate, or someone looking to transition into a new career field. You love problem-solving and finding solutions even in the trickiest situations, and you do it with a flexible and patient attitude. You have a passion for all things related to IT devices, components, systems, and infrastructure - perhaps you have built your own computer at home! Basically, a hands-on approach and patience in a changing environment are amongst the most essential traits in this position. 

Why you will love it at Supercell: 

• If you love tech and games, Supercell is the place for you
• You’ll get to work with a really skilled and nice bunch of people that do everything to make sure that you feel at home at Supercell and that you are set up for success!
• You’ll be surrounded by an international work environment; you’ll hear chatter in different languages from all over the world around the office
• You’ll be given both freedom and responsibility, including flexible working hours
• You’ll get to work with the newest tools and technologies. Supercell will offer you everything that you need to succeed in your role - the rest is up to you! 

What Supercell requires from you: 

• Good skills with computer components and mobile devices, including an understanding of the functionality and troubleshooting of computer components such as RAM, motherboards, GPUs, SSDs, HDDs, and more
• Skills with Windows - You are proficient with Windows 10 and 11, including installation, feature management and utilizing built in tools to troubleshoot issues
• Some previous work experience (e.g. summer job, internship)
• A full working proficiency in English  

 What Supercell considers as an asset:

• Relevant educational background (e.g. Information Technology, Computer Science)
• Previous work experience in similar tasks (e.g. IT Support)
• Skills with Mac
• Knowledge of mobile device management 
• Other language skills, such as Finnish 
• A genuine interest in games (experience of Supercell’s games is a big plus!) 

Practicalities:

This is a full-time and fixed-term internship preferably from November till May. In this position you will be employed  directly to Supercell. The role will be located in Helsinki and requires working in the office for at least 4 days a week. Please note that you need to have a valid work permit in Finland. Unfortunately we do not offer any relocation support for this position. 

Not sure if you should apply? Do it! You might feel like you don't tick all the listed requirements with stellar scores. That's fine! We're here to help you succeed. 

You can apply for the position by sending us your CV and application letter by the latest 7th of September via our application system. Please also mention your salary request and the earliest possible starting date in your application documents. Please apply for the position soon as we are actively reviewing applications throughout the application period and processing them in the order they are received. Remember to also use the application system, as we do not accept applications by email. 

To familiarize yourself with Supercell, please visit http://supercell.com/en/. For more information about the position and recruitment process contact aTalent’s Senior Recruitment Consultant Anni Nurmi (+358503042987, anni.nurmi[ät]atalent.fi). The best time to contact by phone is Wednesday 3rd of September at 12.00 - 13.00 o’clock.