Juli Living

Letting Trainee

Julkaistu 08.09.2021

Letting Trainee

Juli Living is a new concept which offers high-quality rental homes in Finland’s largest cities, either in completely new or in very good condition apartment buildings. Juli Living challenges the traditional rental home market in a more digital direction and offers a service that genuinely facilitates the customer’s everyday life. Juli Living is also the only rental housing operator in Finland, whose apartments are all carbon neutral because all emissions from time of construction and use of the building are fully compensated. You can familiarize yourself with Juli Living here and Instagram here.

Juli Living is owned by real estate investor, developer and innovator NREP. NREP is a real estate company with the vision of making real estate better and currently employs over 100 professionals in Finland. We take a multi-stakeholder approach and utilize a wide range of disciplines to develop real estate and services that create long-term value for our tenants, investors and the wider communities. Find out more about NREP here.

The future of real estate and letting business is digital and customer-centric. Juli Living is a cool new residential brand and living concept, and we have high growth goals for the next years – but we need your help in this. We believe customers should not be filing applications but selecting the home they want to live in online and without waiting. And no strings attached! If they do not like it, they can cancel the lease agreement any time. Our letting team’s task is to help our customers find their dream home in our new online service and make apartment viewings a smooth and fun experience. Imagine moving and finding a home would be as easy and stress-free as buying a pair of sneakers online? Want to be part of changing the whole industry?

Juli Living is now looking for a Letting Trainee to be a part of their Juli Living team in fall 2021!

In this versatile and goal-oriented role, you will have an essential role in customer experience for our potential customers who are thinking of leasing a Juli Living apartment. It comes naturally for you to chat with customers and listen to their needs and wishes. On a daily basis you will work independently, contacting interested customers, scheduling and hosting apartment viewings on your own and also participate in solving customers’ questions together with our internal and external stakeholders (e.g. technical property managers) and make sure customers receive help and quick answers. You will also get to develop and share ideas on how to improve the attractiveness of our apartment listings, apartment viewing experience and how we can better communicate the selling arguments to the customers.

The person we are looking for is a proactive team player with sales-oriented working attitude. You are able to keep all the threads in their hands at the same time and excited to approach new people to help them find their perfect home. Customers find you approachable and sensitive to their worries and questions. Our ideal candidate is equipped with flexibility and great interpersonal and negotiation skills as well as excellent digital skills. Ideally you are used to working with clients, want to listen to the client’s needs and have understanding for different situations. You can start working either full-time or part-time (30-37,5h/week) besides your studies in September or October and work until January 2022. Juli Living office is located right in the center of Helsinki and we hope that you will be able to work mainly at the office, however some remote days are also possible. Please note that apartment viewings will require travelling within the Helsinki Metropolitan area (Helsinki, Vantaa & Espoo) and sometimes flexibility on working hours.

Your background and skills:

  • Some previous work experience from customer service and/or sales
  • Service-minded and goal-oriented working attitude with a desire to work in the customer interface. You’re talented in picking up the customer needs, supporting their decision making and creating trust within the customers in a friendly and approachable manner
  • You enjoy being in contact with customers both by phone and face-to-face
  • Good ability to learn quickly new systems
  • You carry out the given tasks with high quality and in a precise manner independently
  • Fluent written and spoken Finnish and English skills

Juli Living offers you:

  • Excellent opportunity to develop professionally and gain new skills in a growing Nordic residential business
  • The opportunity to be part of a carbon-neutral residential platform that offers higher-quality homes and is a pioneer in its own genre
  • Possibility to join a concept which challenges the traditional rental home market in a more digital direction – with us you get the chance to come up with ideas and get to do something new!
  • Skilled team of professionals and a relaxed atmosphere to support your success

Sounds like you? Please submit your CV and motivation letter in PDF-format by the latest 21th of September via our application system. Please also mention your salary request and the earliest possible starting date in your application documents. Remember to use the application system, we do not accept applications by email.

For more information about the recruitment process contact aTalent’s Recruitment Manager Roosa Lönnqvist (+358 50 421 0255, roosa.lonnqvist(at)atalent.fi).

In this position you will be employed as aTalent employee at Juli Living. More about Juli Living: www.juliliving.com

Juli Living is a housing brand created by real estate investor and innovator NREP. The heart of the brand is in high-quality rental housing, excellent customer service and the best price-quality ratio. Juli Living aims at high level sustainability and minimizing carbon dioxide emissions both during construction and operation. Juli homes are currently under construction in Helsinki, Espoo, Vantaa, Tampere and Turku. All the homes are available for rent in Juli’s online marketplace. Juli Living’s target is to operate over 10,000 apartments in coming years.

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